Sandelman’s Awards of Excellence acknowledge high chains of 2018
Posted on February 15, 2019.
A wide range of long-time favorites and new winners are included in Sandelman’s extremely coveted Awards of Excellence this yr. Chick-fil-A and In-N-Out benefit from the high spots for the second straight yr with the very best total wonderful rankings culled from greater than three.7 million attribute rankings.
High Ten Fast-Service Restaurant Chains
(Ranked by % Ranking Their General Expertise “Wonderful”)
5 (tied) –
9 (tied) –
Elevating Cane’s & Portillo’s
Behavior & P. Terry’s
Solely the pizza and occasional segments aren’t represented within the high 10 total chains above. Mod Pizza and Starbucks received the honors in these segments, with 47% and 45%, respectively.
Starbucks and McDonald’s emerged as co-leaders on comfort, which suggests one thing fairly a bit completely different to customers than it did a decade in the past. Know-how has performed an enormous position in evolving our class in 2018 with the elevated availability of cellular apps, on-line ordering, loyalty program tie-ins, and supply all being elements affecting what comfort means to customers.
Sandelman’s Fast-Observe examine screens over 200 fast service eating places on 20 facets for meals, service, value, amenities, and affinity. Comply with Sandelman on Twitter @SandelmanInc and #AwardsofExcellence to see the winners for attributes like worth for the cash, velocity of service, friendliness and others.
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